education
MicroMasters - International Hospitality and Tourism Management, The Hong Kong Polytechnic University (2017)
Luxury Management
Hospitality and Tourism Technology and Innovation
Managing Marketing in the Hospitality and Tourism Industry
Managing Human Resources in the Hospitality and Tourism Industry
Green 1 Certificate in Sustainable Tourism Assessment & Development, The George Washington University (2016)
Sustainable Tourism Management
Tourism Assessment Process (TAP)
Ecotourism Master Class Series, The International Ecotourism Society (2016)
Social Media Marketing for Sustainable Destinations
The Power of Storytelling through Video Blogging
The Value of Ecotourism: Calculating the ROI of Going Green
Certified Travel Associate (CTA) Program, The Travel Institute, Framingham, MA (2018)
Professional Skills - Travel business ethics, writing, customer service and selling, listening and communicating, teamwork, time management, understanding customer needs
Practical Skills - Preventing credit card fraud, planning itineraries, selling all-inclusive resorts, escorted vacation, world tours, and special interest travel, and travel insurance
PhD, American Civilization, The George Washington University (1985)
Folk Culture
Historical Archaeology
Cultural History
MA, History Museum Studies & Folk Culture/Art, Cooperstown Graduate Program - SUNY Oneonta, NY (1979)
Museum Administration/Management
Material Culture Studies
Folk Art and Culture
MA, Anthropology, Washington State University (1972)
Historical Archaeology
Material Culture Studies
Ethnography
awards
The Travel Institute - Certified Travel Associate (CTA) Program Scholarship
Smithsonian Fellowship for Study in Material Culture
Thord Gray Fellowship for Viking Studies